As a marketing company NCP is constantly collecting and analyzing the data you provide to us. We are also constantly analyzing internal information, as we look to improve our internal operations.

One of the things we measure is the Panel Support Center’s call and email volume as well as the social media contacts. Our analysis found that most of our panelist contacts are through email or social media, and that phone calls usually occur during a particular window of time.

With that in mind, NCP has decided to modify the hours the PSC is available for phone calls. Here are the revised Panel Support Center Hours:

Phone Support
Monday to Friday, 11 a.m. to 8 p.m. ET

Social Media/Email Support
Monday to Friday, 9 a.m. to 9 p.m. ET
Saturday, 10 a.m. to 6 p.m. ET

Don’t Forget: NCP Is Now On Instagram
As previously announced, NCP is now on Instagram, the photo and video-sharing social networking service. Check us out at

Let us know what you think of our Instagram site!

Thanks, and have a nice weekend.

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