I’m sure you noticed we have a new look. We just thought we’d spruce things up a bit. I hope you like it!
We’ve also included new links on the menu bar:
- If you’re not a panel member and would like to become one, just go to the Join NCP page.
- If you have a question about your panel membership, see the Contact NCP page for ways to contact our Panel Support Center.
- Finally, if you have a question for me, well, that’s easy! Just go to the Contact Taylor page.
Please! Please! Please! If you have an issue with scanning and transmitting, or any other aspect of panel membership, contact the Panel Support Center directly. They will be better able to help you in a timely manner than if you contact me.
OK, so we’re all really busy this time of year. But I want to remind you to scan, scan, scan!
For some retailers, the holiday season can represent as much as 30 percent of annual sales. So now is the time to make sure you’re recording every single one of your purchases – this information is, as you know, so critical for both manufacturers and retailers.
Here are some scanning tips to help you:
- Before you wrap that special gift you bought for a friend or family member, don’t forget to give the barcode a quick scan to record the purchase. But, you do not need to record gifts that YOU receive.
- The best time to scan your purchases is as soon as you get home from a shopping trip. This way the purchases are fresh in your mind! Use your receipt as a guide.
- Make sure to scan the actual barcode on the items purchased, and not the receipts from the stores!
- On-the-go purchases and gifts, like a bottle of liquor picked up on the way to a party, pose a unique scanning challenge. So instead of asking for the empty bottle to go, just write down the barcode numbers on the back of the receipt and key the entry when you get home.
- Many coupons have barcodes on them. Of course we want you to tell us about any coupons you use, but please do not scan the barcode on the coupon. Although the scanner may accept the barcode, the information is not readable to us.
- If the store you shopped at does not appear on your Store List, use a Store Type category, for instance, Drug Store, Department Store, Pet Store, and Restaurant. If you still can’t find the right Store Type, use All Other Stores. Even though you won’t be telling us the specific store, we can still use these information, plus you’ll be credited with having provided us with a shopping trip!
- Online purchases may come in one or multiple shipments and don’t always include a packing receipt. Consider printing out your email/order confirmation so you can refer back to it when reporting your purchase.
- If your items do come separately, please scan them as you receive them.
- If an item arrives with the UPC barcode covered by another label, try carefully peeling off that label and scanning the UPC barcode on the item (or manually enter the barcode number if the barcode is damaged).
- If you buy something from the website of a retailer that also has a storefront, make sure to report the trip as an online purchase. For example, if you order something from Walmart’s website, select “Walmart .com” when you record the purchase (whether the item was shipped directly to you or picked up at the store).
Thank you in advance for making sure to scan all your purchases!
Have a great day!
Hello!
I have been a member for over 20 years and I love being able to participate! Except… I have written to customer support 3 times about this but get no response.
I don’t know about other people, but I am really frustrated with trying to input single fruit/vegetable purchases. I buy a lot of mangoes and they are sold each.. So when I buy 8-10 at a time, the process is a pain because there is not an option to input quantity and there are several steps that have to be completed over and over.. It makes no sense to have to input each one. The fruit/vegetable should have a quantity option just as other grocery items do.
I hope someone will hear me.
Thank you so much!!
Hi Annette, thank you for your feedback! I apologize that you haven’t received a response to your question in the past. I checked on this, and good news! You only need to input the fruit or vegetable once, but input the total amount you spent. So if you purchase 8-10 mangoes, for example, you only need to input the item one time with the total amount you spent on all of them. You don’t need to input each one separately. I hope this helps, thank you for your continued panel participation!